We know and understand that there are multiple vendors in Service Provider networks. Our solutions are engineered with this fact in mind.
EdgeTeam has your Network & Service Management needs covered.
Whether it’s monitoring a regional access network for broadband customers, a statewide transport network, or monitoring customers, servers, or services in a rack, EdgeTeam has the right tools for the job.
Network monitoring is essential for any company operating a network, but even more for Service Providers, who have customers that depend on the availability of their networks. In more populated networks, Service Providers are held accountable by their customers to uphold SLAs. Our solutions provide automated service level monitoring to deliver the metrics necessary to ensure SLAs are being met, to bill discriminately for bandwidth and applications, and to create unique service offerings that generate new revenue streams.
We provide solutions that let you monitor and manage any combination of IT resources as an overall service, including all the processes and procedures needed to support business directives and meet customer needs. These solutions give you the functionality to manage multiple SLAs and implement a variety of IT service management disciplines, from fault detection to workflow and task management.
Whether you’re a service provider monitoring bandwidth for individual billing and reporting, or simply want to keep an eye on the overall health of the network, EdgeTeam provides solutions with the features and intelligence necessary to support your IT service level monitoring in virtual, physical, and cloud environments.