Frequently Asked Questions
What connectivity services does EdgeTeam provide?
We engineer network connectivity for multi-site organizations across Dallas-Fort Worth and Texas across four areas: circuit and carrier management, SD-WAN and SASE, voice and collaboration, and managed connectivity. We are vendor-neutral, so the design comes first and the carrier or platform follows.
Can you consolidate and renegotiate our carrier contracts?
Yes. Circuit and carrier work is one of our core pillars. We audit what you are paying for, consolidate overlapping or underused circuits, renegotiate contracts, and design the last mile with fiber, dedicated internet access, or broadband where each fits. The goal is fewer surprises and a bill that matches what you actually use.
What is physical circuit diversity and why does it matter?
Two circuits are only truly redundant if they do not share the same fiber path, conduit, or last-mile provider. We validate physical diversity so a single cut or provider outage cannot take a site fully offline. Many organizations believe they have redundancy until the day both circuits fail together.
What is the difference between SD-WAN and SASE?
SD-WAN steers traffic across multiple circuits for performance and resilience. SASE adds cloud-delivered security such as secure web gateway, CASB, and zero trust access on top of that fabric. Many organizations deploy SD-WAN first and layer SASE on as their security requirements grow.
Should we move off MPLS?
Often yes, but not blindly. If your traffic is increasingly cloud-bound, MPLS can be costly and rigid next to an SD-WAN design over broadband, fiber, and dedicated internet access. We map your real traffic and costs first, because some sites still have legitimate reasons to keep a private circuit.
Can EdgeTeam manage our voice and collaboration systems?
Yes. Our voice and collaboration pillar covers modern phone systems and collaboration platforms, including VoIP, UCaaS, and contact center, along with the E911 and call-quality requirements that come with them. We design voice to ride the same resilient network we build for your data.
What does managed connectivity include?
Managed connectivity means we monitor, maintain, and troubleshoot the network after it is built, so circuit issues and carrier tickets are handled for you. Your team gets a single point of accountability instead of chasing multiple carriers when something degrades.
How do you keep a multi-site network from going down?
We design for physical diversity and failover, validate that redundant circuits do not quietly share the same last mile, and can manage the network so issues are caught before a site notices. Diverse paths, tested failover, and monitoring together keep multi-site organizations online.